Having trouble with your Customer login?

We understand how frustrating login issues can be. Here are some common solutions to help you access your account quickly.

If you're new to Iceland Tours, you can easily create an account at my.icelandtours.is

You have three convenient ways to access your account:

Important: For all login methods, the email address must match exactly the one you used when making your booking. This security measure helps protect your travel information.

If you've requested a one-time access code but haven't received it, try these troubleshooting steps:

Use Google Chrome and clear your browsing history - Cached data or cookies can interfere with the login process. Clearing your browser's cache and cookies can resolve this issue.

Double-check that your email address matches exactly what you used for booking - Pay special attention to spelling, extra spaces, and the correct domain (gmail.com vs gmail.co.uk).

Check your spam/junk folder - Our system emails sometimes land in spam filters. If you find our email there, mark it as "Not Spam" to ensure future messages reach your inbox.

Please contact us and we'll help you get access to your account right away. Our support team is here to ensure you can manage your Iceland adventure without any hassle.

When contacting us, please have your booking reference number ready to help us assist you faster.