Covid-19 Travel Information

Contents of this page:

Travel with confidence

Book with confidence terms

Travel updates for Iceland

Why book with Iceland Tours

TRAVEL WITH CONFIDENCE

Find out everything we’re doing to keep you safe and happy during your Icelandic adventure.

Our commitment

Your wellbeing and safety are at the heart of everything we do. This is why we’ve updated our terms, to give you flexibility and confidence when booking with us. On top of our risk-free booking, we also care for your peace of mind while you’re in Iceland. Here are our commitments to you.

Skogarfoss

Flexible booking terms:

Book now and pay later plan with only a 20% deposit required at the time of booking. We are also flexible in terms of changing your dates or cancellation. View our Book with Confidence plan


Health and hygiene:

When you travel with us, you can rest assured we are following and implementing measures that were developed in alignment with government authorities and health providers across our destinations. For example, we have implemented the World Travel & Tourism Council’s “Safe Travels” protocols and the Icelandic Tourist Board’s “Clean & Safe” pledge


Transportation:

We only work with trusted transport providers. Any vehicle that you travel in will be cleaned to keep you safe. For example, if you are on a self-drive tour, your car will be thoroughly cleaned before you collect it. If you join one of our private tours, your transportation will be equipped with a hand sanitizer and disinfected regularly.


Accommodation:

We are working with our accommodation partners to ensure that they meet our new health and hygiene protocols. You can relax knowing that all key touchpoints will be sanitized regularly and hand gel will be provided at the hotels you stay in. When renting camping gear, it will be sanitized in advance.


Glacier Walking Group

Trained guides:

In terms of private tours and day trips or excursions, your guide will be well-trained and prepared for any situation. They are there to keep you safe and help you have an unforgettable trip. Leave it to them to provide you with an authentic experience and to support you from start to finish.


Abandoned farm tour, East Iceland

24/7 help for emergencies:

We’re with you every step of the way. If you urgently need to contact us, you can access our support line in the case of an emergency. Should anything unexpected occur, we will be there to assists you.


Our certifications

Iceland Tours is certified by Vakinn, the Quality System of the Icelandic Tourism Authorities, ensuring our clients that we operate in an ethical, professional, and environmentally sustainable way.

Here below you can see some of the professional certificates pledges that reflect how we are committed to make your travel a safe experience for you.

Prepare for your Iceland tour

Before and during your travels, we want to help you be prepared for everything. Here are our top tips to prepare for your trip to Iceland: 

  1. Purchase travel insurance and check your coverage carefully to see if you’re covered for claims related to Covid-19.
  2. Bring reusable face masks and hand sanitizer. Even though masks may not be necessary in Iceland, you will need them for your flight and local rules could change during your stay.
  3. Monitor your health. Now more than ever, it’s important that you get in touch with us if you’re feeling unwell. With our flexible booking terms, rest assured you won’t lose money if Covid-19 impacts your travels. 
  4. Check with your airline for specific flight requirements before departure.
  5. Keep up to date with local Icelandic restrictions.
  6. For both your flight and arrival in Iceland, you’ll want to carry your documents on your person. This includes vaccination certificates, passenger arrival forms, and itineraries with hotel reservations. 

FREQUENTLY ASKED QUESTIONS

To help you Travel With Confidence, we’ve answered commonly asked questions here. If you’d like more information on our flexible booking policy, visit our Terms and Conditions.


Pre-departure information

Q1 Is it safe to visit Iceland?

When it comes to safe leisure travel, we follow the advice of official advisories such as the World Health Organization (WHO), as well as the EU, Iceland’s Directorate of Health and the Department of Civil Protection and Emergency Management. When you travel with us, you can rest assured your safety, and that of our staff, is our priority. 

Q2 I’m vaccinated, can I travel to Iceland? What are the restrictions?

Since 18 March 2021, people with a full international vaccination certificate are allowed to travel to Iceland.* This includes citizens from outside the EU/EEA.

*Even if you submit a vaccination certificate or a certificate of a prior infection, you will have to undergo 1 test upon entry into the country. But you will be exempt from quarantine if it provides a negative result.

Q3 What vaccination certificates are accepted in Iceland? 

You will need to submit a valid vaccination certificate with one of the following vaccines with marketing authorization in Europe:

1. Comirnaty; Pfizer BioNTech

2. COVID-19 Vaccine Moderna

3. COVID-19 Vaccine AstraZeneca

4. COVID-19 Vaccine Janssen

Certificates can be hard copies or electronic. Iceland’s border guards will assess whether a certificate is valid and will contact a representative of the Chief Epidemiologist as necessary to issue the final decision regarding the validity of the certificate.

The document should include medical information such as the vaccine type, the date of the shot or shots, and where the vaccination happened. Find out what information your vaccination certificate should include on covid.is.

Q4 Is the CDC card accepted in Iceland as a valid vaccination certificate? 

Yes, the CDC card is currently accepted as a valid proof of vaccination in Iceland. 

Q5 Can I travel to Iceland without being fully vaccinated?

Yes. But all travelers must undergo testing upon their arrival and quarantine.
 
If you aren’t vaccinated but can present a certificate of previous infection, quarantine will be lifted when your results come back negative. This is the same as vaccinated travelers.
 
If you aren’t vaccinated and cannot prove you’ve previously had Covid-19, you will be required to quarantine for 5 days. After this period, you will go for a second test and if it is negative your quarantine will be lifted.

Q6 Do I have to take a Covid-19 test before traveling?

Currently, Iceland requires all travelers to submit a certificate of a negative PCR-test for COVID-19 (SARS-CoV-2) before boarding an aircraft or ship to Iceland and again upon arrival. The negative test result must have been collected no more than 72 hours before departure (on the first leg of the journey). Rapid antigen tests are not valid.

We recommend that you get the latest information from the airline that you will use for your travel to Iceland to be aware of any requirements that they might have.

Q7 What should we prepare before flying? 

All passengers traveling to Iceland are required to fill out a pre-registration form before arrival . The form should include their contact information, confirmation of negative PCR-test, address during their quarantine in Iceland, and a declaration of health.

Q8 What should I expect at airports and on my flights?

Please allow extra time for heightened security and health checks at airports. You can find out more details about what to expect at airports and on flights from your airline provider. For example, you may need to wear a face mask, but they will confirm this with you.

Q9 What happens if my flight gets canceled?

Contact us as soon as possible and our travel team will support you and make any rearrangements of your tour details. 

With our risk-free booking policy, if it is canceled more than 72 hours before your arrival date, you can rearrange or cancel your tour without fees. With less than 72 hours, you will receive an 80% refund and the remaining 20% will be held as travel credit for a future trip.

Q10 If I need to cancel the trip due to COVID-19, will I get a refund?

With our flexible booking terms, you are covered if Covid-19 directly impacts you. 

Our Book with Confidence plan includes: 

  • Change your travel dates, on one occasion, up to 72 hours prior to your arrival date with no change fees.
  • Cancel your tour up to 72 hours prior to your arrival date and receive a full refund.
  • Cancel your tour with less than 72 hours prior to your arrival date and receive an 80% refund with the remaining 20% held as credit for a future trip.
  • If you need to end your trip early after your arrival, you will receive a travel credit for any unused services.

Don’t hesitate to contact your Iceland Tours travel consultant if you feel unwell in the lead-up to your trip. They will do everything they can to support you during this time.

Q11 What is your cancellation policy? 

In the event that the Coronavirus outbreak directly impacts your travels, you have peace of mind with our flexible booking terms: 

  • Change your travel dates, on one occasion, up to 72 hours prior to your arrival date with no change fees.
  • Cancel your tour up to 72 hours prior to your arrival date and receive a full refund.
  • Cancel your tour with less than 72 hours prior to your arrival date and receive an 80% refund with the remaining 20% held as credit for a future trip.
  • If you need to end your trip early after your arrival, you will receive a travel credit for any unused services.

Otherwise, general cancellation terms apply.

View our general and updated Terms and conditions.

Q12 Will my personal travel insurance cover me for Covid-19?

Check with your policy provider to find out if you are covered for coronavirus-related claims. They may be able to give you an upgrade on your policy to include this. If not, we suggest you search for insurance providers that do offer Covid-19 cover.

In general, we always recommend all travelers to get comprehensive travel insurance. Plus, if you are from an EEA country, we advise that you bring your European Health Insurance Card (EHIC) with you.


When you arrive

Q1 Do I need to take a PCR test in Iceland if I can present a valid certificate of a previous diagnosis or full vaccination?

Yes. Even if you have been vaccinated, the government has implemented requirements for everyone to be tested upon arrival in the country. This is due to indications that those individuals can pass on infections. They are required to stay in quarantine until a negative result from the test is obtained.

Q2 Do I need to pay for the PCR test and how much does it cost? 

Once you arrive in Iceland, you’ll have to take a COVID-19 test, but it is free of charge. 

Q3 For how long do I have to wait for my PCR test results? 

Test results usually come back within 5-6 hours but may take up to 24 hours.

Q4 Where can I wait until I get my PCR test results on arrival? 

Vaccinated passengers are required to wait for the result of this test at their accommodation. You’ll be asked to drive directly to your hotel and wait in your room until the results come back negative. 

Please be aware that if you land in Iceland early in the morning after an overnight flight, your hotel room might not be ready before noon or even later in the afternoon, depending on your accommodation. Since you will technically be in quarantine until you get your results, you are not allowed to visit public places, go on hikes, drive around to sightsee (even if you are not stepping out of your car). 

Therefore, for your comfort, we recommend you add an extra night to your package in order to be able to check-in early at your accommodation. Should the rules change before your arrival and fully vaccinated visitors aren’t required to quarantine upon arrival, we will cancel this extra night without any cancellation fee up to 72 hours before your arrival.

Q5 Will children who aren’t vaccinated need to quarantine? 

Children born in 2005 or later can travel along with you and will also need to undergo one screening test for COVID-19 at the border. If the parent or guardian is exempt from quarantine, the child’s quarantine will be lifted if the child’s entry test at the border comes back negative. If the parent or guardian must quarantine, the child will be required to quarantine with them. 

Q6 What happens if I test positive upon arrival in Iceland?

If you test positive on arrival you will be required to enter self-isolation (at your hotel or government-provided accommodation) unless further tests determine the infection is inactive.

Q7 What if I am detained at the airport due to health checks?

If for any reason you are detained at the airport, for example, if you are showing symptoms of Covid-19, contact us on our 24/7 support line. Our travel team will support you and make any last-minute rearrangements of your tour details if necessary.


During your tour

Q1 What are you doing to ensure high standards of hygiene and safety on your tours?

Our top priority is your and our employees’ health and safety. For that reason, we’ve been proactive in implementing new health protocols across our tours, in line with local laws and regulations regarding Covid-19.

We have adopted the “Clean & Safe” pledge from the Icelandic Tourist Board as a reflection of the steps we are taking to protect our customers. We are committed to increased cleaning, availability of hand sanitizer, and social distancing.

To maintain our high safety standards, we ensure that all our guides and suppliers carry out specialized Covid-19 health and hygiene training. 

Q2 Are accommodations taking any health measures?

Rest assured that the accommodations where you will stay during your tour are committed to strict hygiene measures. Our accommodation providers disinfect all major touch points regularly and provide hand sanitizer for guests’ use. Social distancing and wearing face masks may also be required in some locations.

Q3 What can I expect from a self-drive tour with you?

If you book one of our self-drive tours, your vehicle will be meticulously cleaned before you collect it. This is in line with the Clean Pledge policy that our rental car partners in Iceland, Enterprise and Reykjavík Rent a Car, are committed to.

Q4 What can I expect from a city break with you?

If you will be joining day trips and excursions during your stay in Reykjavík, you can also expect to travel in a thoroughly cleaned vehicle. Your bus will be disinfected every day and hand sanitizer will also be provided. You’ll have a designated seat and may be asked to wear a face mask.

Q5 What can I expect from a private tour with you?

On a private tour, your driver-guide will sanitize the vehicle before and after you travel in it. 

Q6 Will I have to wear a face mask on my tour?

You may be required to wear a face mask at certain points during your tour. We are following the rules and regulations set forth by the Icelandic government. If the use of face masks is recommended or required at the time of travel by the local government, we will follow those guidelines.

Q7 How will you manage social distancing on my trip?

We encourage you to have a look at the latest restrictions in Iceland. Every traveler is individually responsible for following these rules.

Q8 What procedures are in place if I fall sick during my tour?

Should you become unwell at any point on your trip, contact us on our 24/7 support line. Our team will be there to support you throughout your tour and will react quickly to the situation. They’ll advise you on the next steps, such as where to go to seek medical attention. 

They’ll also rearrange details of your tour where necessary and do everything to ensure you are well looked after. If you need to end your trip early after your arrival, you will receive a travel credit for any unused services.

Q9 Will there be changes made to the itinerary and inclusions of my trip due to Covid-19?

If any changes must be made to your itinerary due to Covid-19, we will contact you to make you aware of this.

Rest assured you will not make any financial losses in this case. You’ll receive appropriate upgrades or alternative tour options to make up for any changes. For example, if an activity that you paid for is no longer available due to Covid-19, you will be given alternative activities to choose from instead.

Q10 What happens if the national guidelines of Iceland change during my tour?

If tighter restrictions are put in place, your travel consultant will make adjustments to your itinerary, where necessary. They may need to amend the route or make some other changes. You would not be charged any additional fees if rearrangements had to be made.

Q11 If someone on my trip gets Covid-19 will I get my money back?

Should you no longer be able to continue your tour due to a fellow traveler contracting Covid-19, you’ll receive a travel credit for any unused services. 


Before you leave

Q1 Where and how can I get my PCR test before I return home?  

Many countries, including the USA, now require passengers to present negative COVID-19 test results before their journey. The test results must be recent, taken within the last 72 or 24 hours, depending on the rules of each country. 

To get tested in the capital area, register online on this page. Once ready, the certificate will be sent to your email address. Please check with authorities at your destination if they accept an electronic or printed certificate. 

Information on opening hours of testing centres for Covid-19 testing can be found with the Directorate of Health.

Q2 What is the cost of a PCR test? 

The cost is 7,000 ISK for those not insured in Iceland. As of publication, this is around 47 EUR or 56 USD. You’ll also need to pay for the certificate, which should bring you to a total of around 100 EUR (around 120 USD).



BOOK WITH CONFIDENCE TERMS

We welcome our guests to visit Iceland and as your wellbeing, safety and happiness are important to us, we want to make sure you’re able to book your travels with confidence.

In light of Covid-19 we have temporarily reviewed our cancellation policy. With our new terms, you will never lose your money. You can cancel or reschedule your tour without any changing fees in the event of Covid-19 directly affecting your travels.

These terms apply to all our holiday packages (for up to 9 people) for arrivals in 2021 and they include:
• Book now and pay later plan with only a 20% deposit required at the time of booking.
• Risk-free booking.

RISK-FREE BOOKING

In the event that the Coronavirus outbreak directly impacts your travels, the following terms apply. Otherwise, general cancellation terms apply, see below.

With risk-free booking, you enjoy the flexibility  of rebooking your tour, on one occasion, without any changing fees, or canceling your tour and receiving a 100% refund.

The new terms provide the following assurances:
– Option to change your travel dates, on one occasion, up to 72 hours prior to arrival date with no change fees.
– Option to cancel your tour up to 72 hours prior to arrival date and receive a full refund.
– Option to cancel your tour with less than 72 hours prior to arrival date and receive an 80% refund with the remaining 20% held as credit for a future trip*.
– If you need to end your trip early after your arrival, you will receive a travel credit for any unused services.

* Travel credit can be used by you, your friends or family members as a payment toward a new reservation with us within 36 months from the cancellation date.

– Last updated 16 April 2021.
Iceland Tours reserves the right to change the terms and conditions without notice.



TRAVEL UPDATES FOR ICELAND

Entry:

As of 6th of April 2021, individuals with a full international vaccination certificate* are exempt from border measures in Iceland. This includes citizens from outside the EU/EEA

The Icelandic Directorate of Health has the latest information and advise on how to visit Iceland.


Travel restrictions from defined high risk areas: View latest update here

Information about current restrictions on gathering in Iceland.

*Certificates must prove full vaccination with a vaccine that has been approved by the World Health Organisation (WHO) or European Medical Agency.


WHY BOOK WITH ICELAND TOURS?

Planning a foreign vacation can be stressful, but our travel agency makes it easy for you. We organize and operate the whole trip for you so you can save time and money and focus on enjoying your Icelandic adventure.

With 40 years of experience, we have extensive knowledge of the Icelandic tourist market. Paired with the creativity and professionalism of our staff, we offer you a wide choice of services for top-level service and a high-quality vacation.

Here are a few reasons why you should consider booking your trip to Iceland with us:

  • We offer the most competitive prices in the market, and there are no hidden fees. You can reserve your vacation with a 20% deposit and pay the rest later.
  • All our tours can be customized to fit your needs.
  • Our staff is highly qualified with vast experience and know-how of the country. We only work with tour guides and suppliers who deliver the same quality service we stand for. 
  • You can contact us 24 hours a day in case of an emergency.

We want you to have a great time in Iceland and make sure your trip is a memorable one!


Have a look at our tours: